Terms and Conditions

These Terms of Service ("Terms") are intended to inform you of your legal rights and obligations regarding your access to and use of the websites and mobile applications provided by “Kerakeralam” (or "us / we") (in conjunction with "Platforms"). Please read these Terms carefully. By entering or using the Platforms, you agree to these Terms and conclude a legally binding contract with “Kerakeralam” and / or its affiliates. You may not use the Platforms if you do not accept the Terms or do not be bound by the Terms. Your use of Platforms is your own risk, including the risk of exposure to objectionable content, or other inappropriate content.

Platforms can be used by anyone over the age of 18. If you are under 18, you must get permission from your parent (s) or legal guardian who will take responsibility for your actions and any charges related to your use of Platforms and / or Purchase.  ”Kerakeralam” may amend or modify or update these Terms from time to time at its discretion. You will be responsible for reviewing these Terms regularly and ensuring compliance with these Terms. Your use of the Platforms after such amendment or alteration will be deemed to be expressing your consent to the Amended / modified / revised Terms and be bound by those Amended / Modified / Updated Terms.

Definitions

User.

"User (s)" or "You" or "Yours" refers to you, as a Platform user. User is a person who accesses or uses the Platforms for the purpose of ordering, sharing, displaying, hosting, publishing, creating, or uploading information or views or images and includes other persons participating in the use of the Platforms including unlimited user access to 'merchant business page' wanted business listings or otherwise.

Content

"Content" will include but not limited to, updates, photos, images, audio, video, location data, nearby locations, and all other types of information or data. "Your Content" or "User Content" means content that you upload, share or transfer to, using or linking to Platforms, such as likes, ratings, reviews, photos, messages, profile information, or any other items you display publicly or displayed on your account profile. “Kerakeralam” Content" means content created by “Kerakeralam” and made available in relation to Services including, but not limited to, visual connectors, interactive features, graphics, design, integration, computer code, products, software, integrated ratings, reports and other use of related data in connection with the activities associated with your account and all other objects and objects of the Platform other than your content and third party content. "External Company Content" means content from third parties other than “Kerakeralam” or its users and is available on platforms.

Vendor(s)/Establishment(s)

"Vendor” means the institutions listed on “Kerakeralam” and any “Kerakeralam” mobile or software related applications.

User(s)

User is eligible to use the Platforms only if they are legally able to enter into binding agreements and are up to 18 years. He does not intend to sell or deliver alcohol in any form, drugs and / or narcotics. The user (s) will not share a unique password with anyone. Users have a responsibility to keep the password secure and confidential. In the event of fraud or abuse of the user account which is not the user's fault, the user accepts that all orders placed under the user's “Kerakeralam” account are solely the responsibility of the user.

Deliveries

Your orders will be shipped to only verified residential and commercial addresses. The delivery times quoted are approximate and may vary depending on various factors that may be beyond our control. Goods will be shipped to the address provided at the time of ordering Goods. You will be responsible for providing accurate and complete information at the time of ordering. Delivery costs will be reimbursed to us even if the delivery is delayed. In the event that you do not agree to the delivery of the goods at the time they are ready to be delivered or we may not deliver the Goods to you due to lack of proper instructions or authorization it will be deemed to have been delivered to you. Therefore, you will be responsible for any storage, delivery, insurance and shipping costs and you will pay us in full for all associated costs. In the unlikely event that you receive the wrong items from us, you have the right to refuse delivery of these Goods without being liable to pay for these Poor Goods. Assets will become your property only after we have received all payments due in respect of goods including delivery and tax costs, if any. User has agreed to thoroughly inspect the goods before accepting delivery. Once the delivery has been accepted, we will not take any responsibility for any Defects in the Goods.

Special Deliveries

The delivery charges mentioned in the app are applicable only for standard deliveries with maximum weight of 25kg. In case of any delivery order weighing more than 25Kg shall be treated as special delivery. The rates for special deliveries shall be advised per order before processing the order and the order shall be processed only once these charges are agreed.

Restrictions

Without limiting the validity of these Terms, by using the Platforms, you expressly agree not to post or transmit any content (including reviews) or to participate in any activity which, in our sole discretion:

1. Violation of our guidelines and policies;
2. Is injurious, abusive, harassing, hostile, offensive, defamatory, discriminatory, vulgar, profane, obscene, libelous, hateful, threatening or otherwise objectionable, invasive of another's privacy, relating or encouraging money laundering or gambling
3. Creates true or false reviews that are intentionally made, or do not refer to items and services, environment, or other attributes of the business you are reviewing.
4. Contains content that violates the standards of good taste or standards of Platforms;
5. Infringes any third party rights, including, but not limited to, right of privacy, right of publicity, copyright, trademark, patent, trade secret, or any other intellectual property or proprietary rights;
6. Alleges others of illegal activity or describes physical altercations. 7. Any matter relating to health code violations that requires reporting to the health department.
7. Is it illegal, or infringing on any federal, state, or local law (for example, by disclosing or trading internal information in violation of security law);
8. Attempts to impersonate another person or organization;
9. To conceal or attempt to conceal the origin of your content, including but not limited to: (i) posting your content under false or misleading name; or (ii) concealing or attempting to conceal the IP address to which your content was sent;
10. Creates a deceptive advertisement or cause, or is the result of a conflict of interest;
11. Whether commercial in nature, including but not limited to spam, surveys, contests,
12. pyramid schemes, posts or reviews submitted or removed for the purpose of payment, posts or reviews submitted or removed or at the request of the revised business, or other promotional material;
13. Submit or suggest that your content is sponsored or approved in any way;
14. Contains non-English material or, in the case of products or services offered in foreign languages, the appropriate language for those products or services;
15. Lies, misrepresents or obscures your association with another person or organization;
16. Accesses or uses another user's account without permission;
17. Distributes computer viruses or other code, files, or programs that interfere with, damage, or reduce the performance of any computer software or hardware or electronic communications equipment
18. Interfers with, interrupts, or disrupts the operation or use of any features of the Services or servers or networks connected to platforms;
19. "Hacks" or unauthorized access to our personal or private records, records of another user, or of another person;
20. Violates any contract or fraudulent relationship (for example, by disclosing the personal or confidential information of your employer or client in violation of any employment, consultation, or non-disclosure agreement);
21. Dismiss, change engineers, disassemble or otherwise attempt to obtain source code on Platforms;
22. Delete, reduce, disable, damage or interfere with security-related features, or features that impose restrictions on the use of Platforms;